Dependable Service and Maintenance - Maximum Support

Maintenance of the OSIS software is naturally a part of our service. It includes the supply of updates and the elimination of error situations – even after the guarantee period (I am sure you can understand that service has a price: with an appropriate service agreement). Additionally you have access to our telephone hotline for advice regarding errors in the operative system (weekdays from 8:00 am to 5:00 pm). Optionally a more comprehensive service support agreement can be set up.

Is your system particularly sensitive to disruptions? Use our additional offer of support for the operative system for a fixed time frame or for up to 24 hours a day. We provide advice to support the continuous running of you system and assist you in smoothing out any inconstancies – due to disruptions from a third party or due to operative errors.
We can support your operative system – with your consent- by remote access – then we can provide the optimum functional support. 

A pre-requisite for the support is the remote access to the OSIS software installed on your system.

Would you like more information?

Please call us, we would be happy to advise you personally.